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Social Services Assistant


As a Social Services Assistant, you’ll work in partnership with other professionals and agencies to promote person-centred outcomes for individuals with care and support needs and within communities. This job is sometimes called a ‘Social Services Practitioner’.

You may be involved in sharing information and advice with individuals through their assessment, planning, the delivery of services or support and the review stages of the work.

You’ll work with a variety of people and communities in need of care and support. You’ll be assigned to a team, working with; older people, people with disabilities or mental health issues, children and their families or carers.

This role may involve working with individuals in their own homes and communities, day centres, residential homes, schools, hospitals and other public, private or voluntary organisations.

To be successful in this role, you’ll need:

  • Good communication and interpersonal skills
  • To be a good listener
  • A flexible approach to work
  • The ability to empathise
  • The ability to build effective relationships and develop rapport
  • The ability to be creative and solution-focussed
  • A tactful, caring and patient nature
  • A non-judgemental attitude
  • Resilience and the ability to deal with difficult situations
  • Good time management and administrative skills
  • Computer literacy

Find out more information on qualifications for this role with Social Care Wales.

Job vacancies in care

Wales needs more social care workers.

Many people working in social care have made the jump from jobs such as hospitality or retail. Use your transferable skills and apply for roles in your area now.

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